In-Store Return Policy
This policy applies to purchases made at The Latest Scoop stores.
Returns within 7 days
Eligible in-store purchases can be returned within 7 days of purchase for an exchange or store credit only.
We do not offer refunds for purchases made in store.
Need help with an in-store purchase?
For questions about item eligibility or how to arrange your return, contact the store where you made your purchase or email customerservice@thelatestscoop.ca.
Returning an online order in store?
Online purchases follow our separate Online Return Policy. Eligible online orders can be returned in store for an exchange or store credit only.
For a refund to your original payment method, follow the mail-return process in our Online Return Policy.